Supervisory Essentials
Who should attend
Anyone about to become a supervisor, or already supervising or leading a group of workers and colleagues
Course Objectives
To ensure that the transition from being a member of a team to supervising it, is a successful one
To improve the quality of work, increase output and build greater flexibility in directing and working with your staff
Course Content
How to fully understand the Supervisory role
Manage the change from team member to Supervisor or Team Leader
Build and develop personal strengths
Come across in a clear, no-nonsense, enthusiastic and professional manner
Train and coach staff in new tasks empathically, quickly and effectively
Develop 2nd to none communicative skills to work with management, colleagues and staff
Trainer John Boulton
Dates 1 Oct 2007, 3 Dec 2007
Time 2.00 - 5.30
Location All courses are held at either: 66 Wigmore St, W1 or 100a Chalk Farm Rd , NW1
Fee £165 + VAT or 2 'Block Booking Places' (from £98 + VAT)